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No Contact Holds Pick-Up

We're excited about checking out library materials to you again with the No Contact Holds Pick-Up service! Starting on June 15th you can safely pick up library materials with no contact. Open to all active library cards by appointment only. Please read the "How Does It Work?" section before heading over to the Library.


How Does It Work?

Do you know exactly what you want to reserve?

Log in to the online catalog here and place a hold. You must have an active library card to access your account and place a hold.

Do you need help picking out materials?

Call the following phone numbers and a library staff member will help you.

  • Call 847-663-6623 to speak to a Children’s Librarian
  • Call 847-663-6640 to speak to an Adult Services Librarian
  • Call 847-663-6606 to reserve technology equipment

You may also try our new service called What's Next? for personalized recommendations by our librarians.

What happens after I place a hold?

Once you receive a notification via email, text, or phone that your hold is available, please call us at 847-663-6662 to schedule a pick-up appointment.

Where do I pick up my holds?

Enter through main entrance of the building at your scheduled pick-up time. Please wear a face mask while in the building. Find the brown bag with your pick-up number labeled on it. Please open the bags when you get home. If you have any questions about your holds, please call 847-663-6664.


Frequently Asked Questions

When can I pick up books I’ve put on hold?

Once you receive a notification via email, text, or phone that your hold is available, please call us at 847-663-6662 to schedule a pick-up appointment.

When will my materials be due after pick-up?

Most materials are checked out for 3 weeks; technology equipment may vary. Check your receipt for due date information.

What if I can’t make my appointment time?

Please call us at 847-663-6662 to reschedule.

Can I pick up my holds that were showing up available while in quarantine on my account?

We will contact all patrons who had a hold available while in quarantine. Please wait for a library staff member to call you to schedule a pick-up appointment.

Can I reserve materials from another library?

At this time interlibrary loan is temporarily suspended.

Should I clean my materials before I use them?

We don’t recommend using any disinfectant on library materials. Most materials have been untouched since mid-March. All materials returned will undergo a 3-day quarantine before check-in processing.

When can I start returning materials?

Please return library materials starting Monday, June 15. A new location for returning materials is located on the north side of the building. Look for the orange signs. All returned materials must be quarantined for 3 days. Materials will not be checked in until after the quarantine period.

Are you offering a service for reading recommendations?

Yes! What’s Next? is a new service where librarians provide personalized recommendations for books, movies, and more.

How do I sign up for a Niles-Maine library card?

Click here to fill out the online form and we will email you your library card number within 48 hours.

Can I drop off book donations?

Unfortunately, we cannot accept book donations at this time.