General FAQs
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General Questions
We do not accept any book donations or technology donations.
Yes, you can get federal and state tax forms from the Library during tax season.
We do not offer help with completing tax paperwork. Here are some resources that may be able to help you:
- You can find free tax help using AARP’s tax aide locator
- Visit Center of Concern’s website to get support filling out tax forms on a sliding scale for people who earn $60,000 a year or less
- In Chicago, learn more about Ladder Up’s free tax assistance for Illinois residents (for single people who earn up to $32,000 a year and couples who earn up to $52,000 a year)
- For Chicagoans, you can check out Tax Prep Chicago
Visit our Museum Pass webpage to learn more about free or discounted tickets to places like the Chicago Botanic Garden, the Volo Museum and more with the Museum Adventure Pass and Explore More Illinois.
You must be a Niles-Maine cardholder to check out a pass.
We have basic first aid kits at each service desk in the Library.
AED devices help people whose hearts have stopped. We have an AED device on each of the Library’s four floors.
Explore our Materials In Your Language webpage to find books and other items in many different languages.
To keep track of what you’ve checked out, place holds, and more, you will need to make an account and choose a username for Bibliocommons. Go to the upper right corner on our website and click the blue button that says “Log In/My NMDL” to get started.
You can sign in with your username or your library card number when you return to the log in page.
You can still use the Library’s Classic Catalog to search our materials. You will need a Bibliocommons account to place holds, review materials, and do other tasks.
By attending events and programs at the Library, you consent to photos or recordings being taken for promotional purposes.
Please tell a staff member if you do not want to be photographed or recorded.